Support

Questions about setup, pairing, or a subscription? Include your iPhone model and iOS version when something is not behaving as expected.

Set up the two phones

1. Choose Parent on the phone you keep with you and allow notifications.
2. Choose Nursery on the phone near the cot, allow microphone access, and record your voice.
3. Enter the Parent phone’s six-character pairing code on the Nursery phone.
4. Send a test alert and confirm it arrives before monitoring overnight.

If an alert does not arrive

• Keep the nursery phone plugged in and both phones connected to the internet.
• Check microphone and notification permissions in iOS Settings.
• Check Focus and notification-sound settings on the Parent phone.
• Open HushBub on both phones, pair again, and send another test alert.

HushBub uses standard time-sensitive notifications. Delivery and sound can be affected by iPhone settings, connectivity, and Apple or Firebase services.

Subscription help

The Nursery features require a subscription; the paired Parent companion is free. Use Restore Purchases in HushBub after reinstalling or moving to a replacement Nursery phone. You can manage or cancel your subscription with Apple.

Delete or replace data

Use Delete Local Data in HushBub to remove the local recording, night reports, and setup choices. To request deletion of service-side pairing data, email us with the pairing code. Do not send an audio recording.